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Last Updated: April 12, 2025
Thank you for choosing BOOST HAVEN IO. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our website and services (collectively, the "Platform"). We are committed to protecting your privacy and ensuring transparency in our data handling practices. By using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide, operate, maintain, and enhance our Platform and services. This includes:
a. Personal Information You Provide:
When you engage with our services, we may collect personal information such as your name, email address, phone number, company name, billing information, and other details necessary to provide services, respond to inquiries, and contact you.
This includes information you voluntarily provide through forms, email, or during phone calls.
b. Automatically Collected Usage Data:
We may also collect information automatically when you access our Platform, such as your Device’s Internet Protocol address (e.g., IP address), browser type, operating system, device identifiers, website activity, referring/exit pages, and other usage patterns.
We may use cookies and other tracking technologies to analyze how you use the website, determine the best and most valuable content for our clients, and for marketing purposes.
c. Payment Information:
If you use our services for a paid project, we collect all payment information and process it securely using third party vendors. We do not collect or store these payment details on our servers.
2. How We Use Your Information
We use the information we collect to deliver value, improve performance, and maintain transparency. Specifically, we use your data to:
a. Deliver and Operate Services
To provide the services you’ve requested — including AI-powered automation, outbound lead generation, campaign execution, and ongoing support.
b. Optimize and Personalize Your Experience
We analyze how users interact with our platform and services to:
Improve performance and usability
Tailor experiences based on your preferences
Develop new features, offers, and solutions that matter to you
c. Communication & Support
We use your information to:
Respond to your questions or support requests
Schedule discovery or onboarding meetings
Send updates, service notifications, or important reminders
Share marketing content, promotions, or insights only if you've opted in
This may include communication via email, SMS, or other direct channels.
d. Analytics & Performance Tracking
We gather and assess metrics like:
Website traffic and behavior patterns
Campaign engagement performance
Conversion insights
Advertising and outreach effectiveness
All of this helps us continuously optimize how we operate and serve you.
e. Financial & Legal Compliance
We use data to:
Ensure accurate billing and accounting
Meet financial reporting requirements
Fulfill legal obligations and resolve disputes
3. Information Sharing
We are committed to protecting your privacy, and will only share your data with trusted sources:
a. Third Party Vendors: We share information with vendors who help us to provide our services, like payment processors, hosting companies, communication platforms, and other third parties that will enable a high level of performance.
We only share data that is required for the function of each vendor, and always require vendors to adhere to our standards of privacy.
b. Legal Compliance: We may disclose personal information if required by law or in response to valid requests by public authorities, and when we are legally obligated to.
c. Mergers and Acquisitions: We may share data in the event of mergers, acquisitions or the sale of company assets, following all required protocols to secure your data.
d. With Your Consent: We may also disclose your personal information for other purposes with your consent.
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
4. Data Security
We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, we must acknowledge that no method of transmission over the internet or electronic storage is 100% secure. You agree that transmitting information online is done at your own risk. We do our best to ensure all information is transmitted and processed securely, using the latest security protocols.
5. Your Rights & Choices
You have the right to:
a. Access Your Data: You have the right to request copies of your personal data.
b. Correct Your Data: You can request that we correct any inaccurate or incomplete data about you.
c. Delete Your Data: You can request the erasure of your personal data, where legally permitted.
d. Opt-Out of Communications: You can opt out of promotional emails by using the unsubscribe option on our communications or by contacting us directly.
e. Data Portability: You can request a copy of your data in a structured and easily readable format.
f. Withdraw Consent: You can withdraw consent for any data processing activities based on consent. Please note that this will not effect data processing that has already occurred.
g. Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
h. Object to Processing: You can object to processing of your personal data by us for marketing or other similar purposes.
To exercise these rights, please contact us using the information provided below. We commit to responding to your requests in a timely manner (usually within one month).
6. Cookies and Tracking Technologies
We use cookies and similar technologies on our website for:
Essential Functionality: To enable basic website functionality and maintain your preferences.
Analytics: To understand user behavior, gather valuable insights, and improve our platform.
Marketing: To improve the effectiveness of marketing campaigns and provide better targeted outreach.
You can control and manage cookies by adjusting your browser settings. However, disabling cookies may impact your user experience.
7. Data Retention
We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, while also taking steps to meet our legal obligations, resolve disputes, and enforce our legal agreements and policies. After termination of your account we will hold on to your information for a period of one year, unless otherwise required by local regulations.
8. International Data Transfers
We take all measures necessary to ensure that your data is treated securely no matter its location. By using our services, you also agree to allowing us to transfer, and process your data in accordance with this policy, and understand that this can include international data transfers.
9. Third-Party Links
Our Platform may contain links to third-party sites that we do not operate. We are not responsible for the privacy practices of other websites or services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. You are advised to review this Privacy Policy periodically for any changes.
11. CCPA and GDPR Compliance
We take our users privacy very seriously, and aim to adhere to all relevant policies and rules that we believe are important, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). If you live in California or in the EU, you have further rights to your data as described in this policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info.center@boosthavenio.com
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